I’m no guaranteed who to deliver this message to…this is the only e mail I could find. I felt that eighty five% in the brokers working concerning LGA and JFK involving 8/nine and 8/ten were being very unfriendly. My spouse and I were scheduled to fly from LGA to CMH 8/nine about the 6pm flight. As a consequence of weather it was delayed and after sitting down about the Tarmac for over 2 hrs was finally xld. Comprehensible. I will say the flt staff members was extremely accommodating, helpful and fun. On the other hand once we waited in line we have been sooner or later handed new boarding passes with nothing reported by The person putting on a vest that said “supervisor”…he did say this is the 1st and only alternative (8/ten at 815pm). We took it and stayed in the airport to discover about standby solutions the following morning when gate brokers returned. When the agents returned (we if study course were awake 24 hrs at this stage) they shocked us by indicating that our alternate return was booked away from JFK not LGA…nice of SOMEONE to inform us this essential detail!
Still looking to find a person to help me with my problem. Have despatched a information on the AA internet site using a reaction that produced no sense. Have referred to as and been informed to ship the information. I made an effort to reaction on the information that designed no feeling And that i been given an e-mail back stating that the e-mail address I responded to is just not is use.
The baggage service (which wasn't American Airways) termed me at 2am to allow me to know they'd be bringing my bag out to my household!!!
I'm presently with a flight from JFK to LAX on American Airways (flight 0019) and was EXTREMELY pissed off that I Practically skipped the flight as a result of terribly LONG traces to get as a result of stability. For my 11:00 battle, I arrived at the airport at nine:45 — happy to own a lot of time for you to get to my gate, or so I thought; I hardly built it within the flight and I was the last a single while in the door without the perfect time to get water or make use of the restroom.
it truly is pitiful to have to report that my many e-mail to Consumer Relations haven't been answered as of so far October 29, a total deficiency of the most elementary courtesy towards an eighty four a long time previous Initial-Course passenger and Regular Flier….
I left LGA August 26, 2015 and have my baggage declare ticket but require a replica of my airlinet ticket mainly because I arrived property to uncover my jewellery and purse have been lacking from my luggage – I have submitted a assert bu they want a replica of my ticket and I can’t obtain it – can u send out me a duplicate of it or explain to me how I can discover it — every little thing else was in tact very little disturbed besides these things and purse was laying of top rated and jewelry was in aspect pocket
( Continued from comment 191) In addition, we had to get A further working day of our trip to return into the airport three times later to acquire the vehicle we experienced reserved. After we arrived for our return flight to Charlotte on 12/5/2015, we boarded flight 875, and among our suitcases seemingly never ever manufactured it onto the aircraft and was still left in Aruba. Whenever we boarded our connecting flight to Boston, I used to be checked in and introduced to enter the jetway. While I had been heading onto the jetway, I was explained to I necessary to return and wait versus the wall while some passed me by. I had been informed I necessary to “consolidate” my possessions. I'd a wallet purse all-around my neck from my system that steps 3 inches by five inches. I was explained to I had to get it off my person and place it inside a canvass bag I'd. Are you currently critical???? On board flight 1783, we ended up approached by among the list of rudest stewardesses I have at any time encountered in my existence named Sheila. This aircraft was various from the other planes we had been on, and our “excess space” seating apparently would not let us To place our individual products underneath the seat in front of us.
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.Stephanie,a supervisor was incredibly rude and the opposite agent explained to me ifI planned to go t oMonterey before I must have a taxi.the agent did not gave me the seats that Exclusive assistant had given me as a consequence of my disability Ifound right after my third try Darlene
I have flown your airline 2 times in the last twelve months and experienced just one male that actually works for me to fly last 7 days on a non end flight you fellas can’t even obtain a non prevent flight promptly.
Once i arrived with the airport I asked the two for the ticket counter, once we checked our luggage, and from the Admirals Club to verify that we were being in Company Class. Each moments I had been told we had been in Enterprise. My Boarding Go showed seats 16A and 16B, as this is only one row powering Company, I did not comprehend till I boarded that we ended up in fact in Coach.
My initial and last time for you to fly with American Airways: I am a larger female and I paid out additional for seats on two of my flights to make sure that I would not be described as a load to other travellers. Why I don’t know there was practically nothing different about them. My very last flight to my desired destination was cancelled and I did not figure out till I had been on my method to the gate. They made an effort to rout me to a different airport with minimal expertise in one other airport. After a 4 hour delay I arrived at my vacation spot.
I scheduled our loved ones vacation to Cancun via Orbitz (there have been 5 of us). Even though sitting down in the gate in Pittsburgh, PA I chose to method the desk to inquire about upgrading my spouse And that i to first-class. I had been surprised to find out that “my ticket” disallowed me to improve, and wasn’t presented a explanation and was informed it doesn't matter what value I used to be prepared to shell out I couldn’t update. What was stunning is always that there wound up becoming six unused top notch seats available. Exact same detail occurred on how again from Cancun to Pittsburgh. Straight as a result of flight both her comment is here of those means with only two seats in top quality being used on the way in which back.
I acquired the under reaction from American Airways immediately after I refused their provide of a $25.00 vacation voucher for horrendous service. My remarks were being posted on This great site but they were taken out. Their inadequate service Expense me time and cash, which I can not get back again plus they Assume $twenty five.